High Performer: Powerbookmedic.com Parts and Repairs For Mac Laptops
If you have laptop, and it’s a Mac, you may feel like Apple is the only place to turn for parts and repairs. But since 2002, Powerbookmedic.com has been offering an alternative. The site specializes in installations, repairs, parts, and service for many portable Apple devices. What started out on eBay in 1998 has quickly established itself with its own site.
Bradley Wallace owns the company, Powerbookmedic.com.
High Performer
Powerbookmedic.com
Company has developed a convenient, profitable system to ship and repair laptops remotely.
Size: $2,000,000, approximate 2007 gross revenue.
Biggest Obstacle: “There aren’t any, really. That is the beauty of ecommerce. The Internet provides a level playing field.”
PeC: Your company is an online business that sells replacement Mac parts and also offers Mac repair services. How do you coordinate repair services online?
WALLACE: We’ve developed a three-step process with an in-house developed application. First,...