Graduate Coaching Session - March 25, 2008
Below are the notes from the Graduate Coaching Session held March 25, 2008 by Michael Stone:
Avoiding Fraudulent Charges
- Call Customer to confirm any order over $50.
- Require AVS and CVV.
- Call credit card company.
- Billing/Shipping Address the same.
- Ask customer for additional confirmation.
Order Processing
- .pdf receipt via QuickBooks
- Immediate.
- Professional.
- Saves you from printing a receipt.
- Professional shipping labels.
- Freebie. (more…)